Product Return Policy

Adorn Mineral Cosmetics is committed to providing the highest quality products and service to our customers. Our commitment to excellence in manufacturing, coupled with our continuing research, enables us to support our customers with a Product Guarantee that is built on trust and goodwill. In keeping with that spirit, the following represents the policy for returning products:

• Products must be returned for exchange or credit within 45 days of purchase, and must be presented with proof of purchase (a copy of the original Consultant Tax Invoice or provision of the applicable Tax Invoice number) .
• To receive a full credit (excluding postage & handling), products must be returned with packaging unopened.
• Adorn reserves the right to refuse to exchange or credit any requests when returns are excessive and/or the policy has been manipulated or abused.
• The acceptance or any returned product will be at the discretion of Adorn. All unused products are expected back in a re-saleable condition. All used products are to be no more than half used.

All Adorn ingredients are obtained from sustainable sources.

Glycerol Monosterate - Coconut or Sunflower oil

Natural Cetyl Alcohol – Coconut oil

Vitamin E - Sunflower oil or Soybean

Glycerin – Certified Organic Vegetable Glycerine. It is now NOP certified and therefore must only come from sustainable sources and as such we are given absolute assurance no palm is used in the making of our Glycerine.

Cetearyl Glucoside – Corn or coconut derived emulsifier. It helps bind ingredients together and maintain their consistency and stability.

Cetearyl / Cetyl Stearyl Alcohol - Is made by heating coconut oil with a strong base (for example lye - sodium hydroxide).

Polyglyceryl Oleate-  Derived from Coconuts and/or Soybean and is an emulsifier used to make oil and water soluble together.

Tocopherol –Vitamin E

Caprylic/Capric Triglyceride –Is Coconut Oil that has had its solid fat components removed by fractional distillation.

Propylene Glycol - Vegetable propylene glycol is derived from glycerine and yeast which is in turn derived from soybeans or canola seeds.

Cetyl Alcohol – See Cetearyl Alcohol

Stearic Acid –Cocoa or Shea butter and Coconut oil

At Adorn we believe that women should not have to sacrifice their health in the name of beauty.  What we put on our body is as just as important as to what we put in it.  Our skin is our largest organ, and it needs oxygen for good health.  Traditional make-up uses a variety of chemicals and comedogenic ingredients that clog the pores and impede the skin’s ability to absorb oxygen.  As a result, when chemical-based makeup is applied consistently, the skin over time suffers.

By using naturally occurring minerals, organic extracts and pigments, and by keeping our products free from fillers such as Talc, preservatives such as Parabens, Gluten and harsh chemicals, Adorn has created a line of toxic free make-up that not only works in synergy with your skin and supports it naturally, but also feels weightless, looks flawless and lasts all day! 

Our cosmetics have been created with busy women in mind and do not require the time or effort of some of the more traditional cosmetics on the market and since the range is water and sweat resistant it also means NO need for touch ups during the day.

Adorn also supports is busy customers by allowing you to view application tutorials via our website under Tutorials or by looking at our YouTube Channel – Adorn Mineral Cosmetics, running regular application and colour matching classes, as well as providing a Virtual Colour Matching Service on our product pages if you are unsure as to what shade would best suit you.